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CLAROTY STATE AND LOCAL GOVERNMENT

Enhancing Cyber-Operational Resiliency for Water & Wastewater Utilities

Protecting the "Hidden Network"


The U.S. Department of Homeland Security (DHS) designates water and wastewater utilities as critical infrastructure providing an essential public service.

In recent years, these systems have been heavily targeted by both foreign and domestic threat actors. Like the power grid, water and wastewater networks are composed of interconnected assets spanning a wide geographic area. Unlike power infrastructure, much of this network remains hidden from public view—yet it is no less vital to daily life.

Safeguarding this sector demands that security and resilience be integrated into every stage of design. Continuous monitoring, analysis, and validation of the cyber-physical systems (CPS) that sustain water and wastewater operations are essential to ensuring safety, reliability, and uninterrupted service.

How Claroty Protects the "Hidden Network"

Critical water and wastewater networks sustain communities through complex operations ranging from chemical treatment to advanced metering (AMI). Because these sprawling systems are increasingly driven by interconnected Industrial Internet of Things (IIoT) devices, their cyber resilience is non-negotiable. Claroty’s holistic platform is purpose-built to secure and protect this vital infrastructure.

OVERVIEW

Smart water and IoT systems enable continuous monitoring of water quality, flow, and system performance to improve operational awareness. These capabilities reduce response times, support preventative maintenance, and improve service reliability for the communities served. Investment strengthens resilience while lowering long-term operational costs.

RISK

Insufficient visibility or unsecured connectivity can delay detection of water quality or system performance issues.

PROTECTION OUTCOME

Continuous monitoring improves operational awareness, enables early intervention, and supports reliable water service.

Smart Water & IoT Systems
OVERVIEW

Telemetry and communications systems provide secure connectivity between remote assets and central operations. Reliable communications are essential for real-time monitoring, incident response, and continuity of service across geographically distributed infrastructure. Funding supports modernization, redundancy, and secure operation of critical communication pathways.

RISK

Compromised or unreliable communications can disrupt monitoring, control, and coordination across distributed infrastructure.

PROTECTION OUTCOME

Secure and resilient communications sustain system visibility, coordination, and incident response.

Telemetry & Communications Infrastructure
OVERVIEW

Safety Instrumented Systems protect public health and the environment by automatically preventing unsafe operating conditions. Maintaining their integrity ensures compliance with safety regulations and reduces the risk of catastrophic failure. Investment supports system reliability, verification, and long-term operational safety

RISK

Loss of integrity or unauthorized modification can result in unsafe operating conditions with physical and public-safety impacts.

PROTECTION OUTCOME

Protected safety systems enforce deterministic responses that reduce the likelihood of hazardous conditions.

Safety Instrumented Systems (SIS)
OVERVIEW

Electrical systems sustain all treatment, pumping, and monitoring operations. Enhancing visibility and control improves resilience against outages and supports rapid recovery during disruptions. Funding strengthens continuity of essential water services during emergency conditions.

RISK

Electrical disruptions or unauthorized access can cascade into treatment, pumping, and safety system failures.

PROTECTION OUTCOME

Enhanced visibility and control improve electrical resilience and speed service recovery.

Power & Electrical Systems
OVERVIEW

Building management systems support safe and efficient operation of treatment facilities and administrative buildings. Modernization improves energy efficiency, physical security, and operational oversight. Proper governance reduces operational risk while supporting sustainability goals.

RISK

Poorly governed facility systems can serve as indirect entry points into operational environments.

PROTECTION OUTCOME

Governed facility systems improve operational efficiency while reducing indirect infrastructure risk.

Building Management Systems (BMS)
OVERVIEW

Environmental control systems protect personnel, equipment, and sensitive processes by maintaining stable operating conditions. Modernized controls improve efficiency, reliability, and system lifespan. Investment reduces operational disruptions and supports safe working environments.

RISK

Unmonitored or insecure environmental controls can introduce silent cyber-physical risk.

PROTECTION OUTCOME

Monitored environmental controls maintain stable conditions that protect equipment and personnel.

HVAC & Environmental Control Systems
OVERVIEW

Chemical management systems ensure precise and reliable dosing critical to water safety and regulatory compliance. Secure and monitored operations reduce the risk of accidental or unauthorized changes. Funding directly supports public health protection and regulatory assurance.

RISK

Errors or unauthorized changes in chemical dosing can create public health and regulatory incidents.

PROTECTION OUTCOME

Secured chemical controls ensure accurate dosing and protection of public health.

Chemical Management Systems
OVERVIEW

Pumping and distribution systems enable reliable delivery of potable water and wastewater services. Enhanced monitoring and control improve system efficiency and reduce service interruptions. Investment supports equitable, uninterrupted access to essential water services.

RISK

Loss of availability or control can interrupt water delivery and wastewater management services.

PROTECTION OUTCOME

Monitored pumping operations improve service reliability and continuity.

Pumping & Distribution Systems
OVERVIEW

Instrumentation and field devices provide the data foundation for safe and efficient operations. Upgrading and governing these assets improves accuracy, reliability, and long-term system performance. Investment addresses legacy technology risks while extending infrastructure lifespan.

RISK

Legacy or unmanaged field devices can undermine data integrity and system reliability.

PROTECTION OUTCOME

Governed field devices improve data integrity and long-term system performance.

Instrumentation & Field Devices
OVERVIEW

Process control systems coordinate treatment operations and enable real-time decision-making. Modernization improves operational reliability, situational awareness, and incident response capabilities. Funding supports resilient service delivery and infrastructure modernization.

RISK

Compromise or misconfiguration can directly impact treatment processes and service delivery.

PROTECTION OUTCOME

Modernized control systems strengthen situational awareness and operational reliability.

Process Control Systems (ICS/SCADA)
An illustration of a water and wastewater facility.

Your Trusted Advisor for U.S Critical Infrastructure

30+
Awards

Public sector coalitions, information-sharing groups, and other prestigious third parties continually recognize Claroty for our cyber-physical security leadership and innovation.

40+
Partners in Our Ecosystem

Our expansive partner ecosystem helps you solve your most pressing security problems, in an efficient, cost-effective way, eliminating potential for redundancy.

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Protocols Covered

Our coverage of over 450 XIoT protocols enables us to offer unmatched visibility — and, thus, protection — for every type of cyber-physical system in the public sector.

400+
Disclosures

Our award-winning threat research team is focused on disclosing ICS vulnerabilities as swiftly as possible to reduce risk and improve security globally.

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Claroty Continuous Threat Detection (CTD) is a robust solution that delivers comprehensive cybersecurity controls for U.S Federal environments.

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